Patient Engagement and Experience Manager

1 month ago


Compton, West Berkshire, United Kingdom NHS Full time

We are seeking a highly motivated Patient Engagement and Experience Manager to join our team at HMP Sudbury, a category D men's prison located in Derbyshire. The role is part-time, with 18 hours per week available.

As a Patient Engagement and Experience Manager, you will be responsible for improving and stabilizing patient engagement activities and satisfaction through effective service user engagement and peer-led forums. You will also plan and deliver projects/programmes in line with patients' needs and priorities, involving patients where possible.

This is an exciting opportunity to develop your skills and experience in a dynamic environment. We offer:

  • A competitive annual salary of up to £28,000, depending on experience
  • Bespoke induction including our Introducing Health in Justice training course
  • Competency framework
  • Regional and national career development opportunities
  • Our bespoke Learning Management System to address your learning needs
  • Support from the wider team

Candidates must have a legal right to work in the UK due to the nature of the role. Offers of employment will be subject to additional vetting and security checks.

The ideal candidate will have GCSE grades C/4 or above in both English and Maths, good IT skills and IT literacy, ability to work within a busy environment, and ability to work unsupervised whilst following policy and procedures.

We are looking for caring, compassionate, but also driven professionals who can help us drive our vision for fair and inclusive healthcare access to all.

Benefits include discounts on shopping and leisure activities, support to grow in your role and continue your professional development, and 24/7 employee assistance helpline and financial assistance when needed.



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