Accommodation Office Team Leader
1 month ago
This role is pivotal to the success of our Community Pharmacy team. You will report into the Pharmacist and focus on:
- Supporting the Pharmacist with the efficient and effective running of the dispensary
- Helping to prioritise the team's workload and maintaining an awareness of patient needs & those of the wider Pharmacy environment
- Helping the Pharmacist to maintain the day to day relationship with GPs, practice managers and receptionists
High Performance Team
You will:
- Administer and update basic staffing processes including holiday & staffing rotas
- Help to ensure that effective communication is maintained across the team so that everyone is updated & aware of latest information
- Coach and provide feedback to all colleagues – both those in training and those not - in order to develop a skilled workforce
General
You will:
- Deputise for the Pharmacist as required
- Support the delivery of the relevant 'Performance-on-a-Page' measures
- Participate in or contribute to other appropriate activities as required by the business
The Ideal Candidate
We are looking for someone who thrives on team, patient, and customer interaction, enjoys working at pace and with accuracy as well as being resilient, who enjoys constant change and challenges. You will need excellent communication skills, able to build and maintain great relationships with your team and practice personnel as well as good commercial and analytical skills. You'll be effective at coaching and feedback skills as well as have good planning and organisational skills with the ability to manage conflicting priorities & allocate resource effectively.
Package Description
We offer:
- Highly competitive salaries
- Generous holiday allowance including bank holidays
- Opportunity to gain further qualifications
- Superb development and career opportunities
About the Company
We are a leading pharmacy chain in the UK with a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team. Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
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