Duty Manager Position

4 weeks ago


Isleworth, United Kingdom Lampton 360 Limited Full time

About the Job

As a Duty Manager at Lampton Group, you will be responsible for the day-to-day running of our leisure centres, including the wet side operations. This will involve managing the lifeguard team, coordinating timetables, events, and rotas, as well as ensuring the smooth operation of the facility.

Key Responsibilities

  • Opening and closing of the site
  • First point of contact for any queries while on duty
  • Supervising and coordinating regular maintenance and cleaning of the facility
  • Responsible for daily, weekly, and monthly pool plant operations, tasks, and checks
  • Dealing with H&S incidents, accidents, safeguarding concerns, and reporting on the management system
  • Performing pool hygiene and safety checks
  • Coordinating events and activities, such as galas and holiday camps
  • Providing first-class customer service to all users of the facility
  • Addressing any customer queries or complaints

About You

To be successful in this role, you will have previous experience of wet side operations within the leisure sector, previous supervisory experience, and the ability to communicate clearly, influence, and motivate staff. You will also have experience of working within a Health & Safety critical environment and the ability to understand and implement legislation in the operational environment.

Qualifications

  • National Pool Lifeguard Qualification (NPLQ)
  • First Aid at Work Qualification
  • Pool Plant Operator Qualification

What We Offer

  • Free parking at all leisure centre sites
  • 22 days holiday allowance, plus bank holidays
  • Free GOLD gym membership
  • Lampton Rewards - discounts and offers from top brands and services
  • Enhanced Maternity and Paternity leave
  • Pension Scheme
  • Refer a Friend Scheme offering up £250 for each new employee referred
  • Staff wellbeing services, including access to online GP, occupational health, and EAP
  • Flu Jabs
  • Eye care vouchers and support towards glasses
  • Cycle to work scheme
  • Electric Car salary sacrifice scheme

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