Arrears Management Professional

2 days ago


Wrexham, Wrexham, United Kingdom Brook Street UK Full time
Join Our Credit Control Team

We are looking for an experienced Arrears Management Professional to join our Credit Control Team at Brook Street UK.

The successful candidate will be responsible for managing arrears and ensuring timely payment from customers. This includes analyzing customer payment patterns, providing personalized advice and negotiating payment plans.

This is an excellent opportunity to develop your skills in a fast-paced environment dealing with Inbound and Outbound calls. You will need to demonstrate attention to detail, ability to work under pressure and a desire to support and assist the customer.

  • Salary: £26,000 per annum
  • 8 hour shift, Monday to Friday, no weekends
About the Role

You will be working within our head office based in Wrexham, reporting to the Collections Manager. The ideal candidate will possess strong communication, problem-solving and negotiation skills. Recent experience of working within a collections or debt management environment is desirable, however full training, guidance and support will be provided.

  • Reliably commute or plan to relocate before starting work (required)
Benefits

We offer a competitive package including:

  • Company pension scheme
  • Cycle to work scheme
  • Free parking


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