Deputy General Manager

3 days ago


East Grinstead, United Kingdom Illume Recruitment Full time

Deputy General Manager - Operations Leader

We are seeking an experienced Deputy General Manager to oversee the smooth running of our high-volume catering business. As a key member of our management team, you will be responsible for leading and inspiring a team of up to 80 staff across multiple retail outlets and hospitality, meeting, and event spaces.

The ideal candidate will have a proven track record of managing teams in high-pressure environments, with a strong focus on delivering exceptional customer service and driving revenue growth. You will be commercially savvy, with a keen eye for detail and a passion for delivering 5-star service.

Key Responsibilities:

  • Lead and motivate a team of up to 80 staff across multiple sites
  • Oversee the smooth running of our high-volume catering business
  • Drive revenue growth through effective commercial management
  • Deliver exceptional customer service and maintain high standards of quality
  • Work closely with the management team to achieve business objectives

Requirements:

  • Minimum 3 years' experience in a management role
  • Proven track record of managing high-volume teams
  • Strong commercial acumen and ability to drive revenue growth
  • Excellent leadership and communication skills
  • Passion for delivering exceptional customer service

About Us:

We are Illume Recruitment, a leading recruitment agency specializing in the hospitality and catering industry. We are committed to providing exceptional service to our clients and candidates, and we are seeking a talented Deputy General Manager to join our team.



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