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Risk Management Supervisor

2 months ago

Plymouth, Plymouth, United Kingdom Seasalt Limited Full time
Supervisor - 16 Hour Temporary Contract

Seasalt Limited is a thriving retail lifestyle brand that puts its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.

We are seeking a skilled Supervisor to join our Plymouth team on a 16 hour temporary contract. As a key member of our store team, you will play a vital role in supporting the management team in creating a service culture that puts the customer at the heart of everything we do.

Your key responsibilities will include:

  • Guiding the Sales Advisor team on how to recommend additional services to drive sales, such as omni-channel selling, gathering customer data, and recommending add-on purchases
  • Supporting the store leadership team with driving store sales, profitability, and consistent KPI achievement
  • Implementing store visual merchandising, windows standards, and guidelines to maximise commercial opportunities within the store
  • Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration, and services
  • Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
  • Supporting your Store Manager with all store operations, including management of stock, loss prevention, escalation, and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities, and store safety standards
  • Being a key-holder for the store and having sole responsibility for running the store when required

In return for your skills and experience, we offer:

  • Hourly rate: £12.50
  • 31 days paid annual leave, increasing with length of service
  • Health Cash Plan scheme to cover costs of everyday health expenses, plus virtual mental health support
  • Free access to our Employee Assistance Programme through Retail Trust, with 24/7 support, including online therapy and counselling
  • Flexible benefits scheme to personalise your benefits package
  • Enhanced family leave policies
  • Pension Scheme with generous 7% employer contributions
  • Life assurance programme
  • Learning and Development opportunities, including specialist training, coaching opportunities, and professional qualification support
  • Do Good Things with our one day per year paid volunteering opportunities
  • Employee networks to support and celebrate our people, including the Inclusion Network and Culture Crew
  • 100's of savings on top retailers and gym memberships through our discount hub

We are a brilliant team of people who are passionate about what we do. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow. If you are excited about this role and want to be part of a fantastic team, please apply. We are happy to help with any adjustments to our recruitment process and beyond.