Customer Technical Support Specialist

3 days ago


West Midlands Combined Authority, United Kingdom 365 Resourcing Full time
Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market-leading Machine Tool manufacturer who has been at the forefront of the industry for many years. Due to increased demand, our client now has a requirement for a Customer Technical Support Engineer. 365 Resourcing are the preferred supplier to Mazak. The role and responsibilities of the Customer Technical Support Engineer position are: Key Responsibilities:
  • An Engineer with Electrical or Mechanical knowledge and understanding of Mazak machine tools.
  • Experienced in Mazatrol controls, machine operations, and axis movements.
  • Understanding of Mazak product range of machines.
  • Desk-based role supporting Customers in the field.
  • Understanding Mechanical drawings and schematic electrical drawings.
  • Understanding the structure of machines and how they work.
  • Identification of parts from current manuals.
Person Specification:
  • Computer literate.
  • Flexible working.
  • Report writing.
  • Excel/ PowerPoint/ Word.
Benefits:
  • Benefits that include pension, 25 days holiday, death in service, free uniform, free parking, and a subsidised restaurant at HQ in Worcester.
  • Excellent salary and overtime potential as the role will involve working to customer demands.
  • Working hours are Monday to Friday 8:15 am to 4:30 pm with additional overtime when required and weekends when required.
If this Customer Technical Support Engineer role sounds like the right opportunity for you, please call to discuss further.

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