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Freight Operations Coordinator
2 months ago
Freightserve is seeking a skilled Freight Operations Coordinator to join our team in Feltham, Middlesex. As a key member of our operations team, you will be responsible for expediting client invoicing and administering the accrual of supplier invoices on our Transportation Management System (TMS).
Key Responsibilities:- Invoice job files for all modes by quote issued or tariff agreed with the client.
- Ensure accuracy of all costs and sales completed.
- Exception report to supervisor any loss shipments.
- Maintain the Purchase matching system.
- Invoice the job file to the client, following Standard Operating Procedures (SOPs) and sending invoices electronically or via customer portal as required.
- Work within a busy office environment and demonstrate a flexible attitude to working in a multi-modal environment.
- Expedite client-facing invoicing and ensure department processes are maintained.
- Maintain a high level of customer service with customers.
- Maintain liaison with operational and support departments.
- Maintain Cass Queries and handle month-end closure.
- Handle courier department accounting.
- Excellent ICT skills, including Microsoft packages.
- Excellent communication skills, both verbal and written.
- Fast and accurate keyboard skills.
- Attention to detail.
- Friendly, calm, and professional manner.
- Ability to handle pressure and good time-management.
- Enthusiasm and self-motivation.
As a leading Freight specialist in the UK, Freightserve has a fast-growing reputation with most Freight-related companies. We have been established since 1992, working within the Freight Forwarding and Shipping industry.