Service Delivery Manager
3 weeks ago
At Ice Recruitment Limited, we are seeking a skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for the effective delivery of services, measuring performance against agreed customer SLA's, building and maintaining working relationships with customers, and creating reports regarding performance.
Key Responsibilities:
Deliver services effectively and efficiently
Measure performance against agreed customer SLA's
Build and maintain working relationships with customers
Create reports regarding performance
Requirements:
2+ years in a service delivery role or technical role
Experience building and working with clients face to face or phone
Incident management is key to this role
Knowledge of ITIL
What We Offer:
Competitive salary
Car allowance
Opportunity to work with a solutions and services provider
About Us:
We are a solutions and services provider looking for a Service Delivery Manager to join our growing team. If you have a passion for delivering the very highest standards of service to our clients, we would love to hear from you.
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