Benefits Advisor
1 month ago
Exciting Opportunity
We are seeking a skilled and experienced individual to join our Benefits team at East Renfrewshire Council. As a Benefits Advisor, you will play a vital role in delivering a high-quality service to our residents, providing financial assistance through various schemes.
Key Responsibilities
- Process customer information accurately and efficiently
- Provide front-line service to residents, responding to their queries and concerns
- Work collaboratively with the team to achieve service delivery goals
- Develop and maintain knowledge of welfare benefits and related policies
Requirements
- Experience of dealing with customers and delivering high standards of customer care
- Good communication and interpersonal skills
- Ability to work well in a team environment
- Interest in welfare benefits and good numerical skills
Working Arrangements
Staff in this role will typically work from home for up to 40-60% of the time, depending on the needs of the service.
Security Clearance
This post is subject to a Basic Disclosure Check.
Right to Work
All applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.
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