Content Coordinator Senior

2 weeks ago


London, Greater London, United Kingdom Bank of America Full time
About the Job

We are seeking a highly organized and detail-oriented individual to join our team as a Content Coordinator Senior. This role requires a strong understanding of Merrill Lynch services and operations, with a focus on content creation and management.

Responsibilities
  • Maintain long forms, manage expiring documents/forms, fix broken URLs/Access Issues/Navigation Issues, and proactively ensure URLs/documents/forms do not break.
  • Coordinate new guided workflows and updates with the Project and/or Content Admin team, assist with reviewing and identifying opportunities for the Account Type FAQs as needed, identify opportunities to showcase content in What's New, and adopt content enhancements (hints, call drivers, custom headers, etc.)to elevate the user experience.

Benefits

As a Bank of America employee, you'll enjoy a range of benefits, including competitive salary, comprehensive health insurance, 401(k) matching, and more. We're committed to helping you grow both personally and professionally.



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