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Customer Service Representative
1 month ago
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We are seeking a skilled Customer Service Representative to join our team at KP Snacks. This role involves providing exceptional customer service and resolving complaints in a timely and professional manner.
The ideal candidate will have previous front-line experience dealing with consumers/customers daily, complaint handling experience, and excellent written and verbal communication skills.
As a Customer Service Representative, you will be responsible for capturing relevant details within our CRM system, communicating across multiple channels, and conducting investigations while liaising with internal/external stakeholders.
A competitive salary of £25,000 - £30,000 per annum is offered, depending on skills and experience. Benefits include a bonus scheme, annual salary review, medicash health cash plan, private healthcare, digital GP service, and more.
At KP Snacks, we value diversity and inclusivity. We welcome applications from candidates who can demonstrate the required knowledge, skills, and experience.
