Customer Service Ambassador

4 weeks ago


Dudley, Dudley, United Kingdom Tenpin Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Assistant to join our team at Tenpin. As a key member of our front-of-house team, you will be responsible for delivering an exceptional customer experience, ensuring that every guest leaves our centres feeling valued and satisfied.

Your Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving any issues in a timely and professional manner.
  • Manage bookings and reservations, ensuring seamless customer experiences.
  • Host individuals and parties, providing a warm and welcoming atmosphere.
  • Contribute to maintaining the overall cleanliness and tidiness of our centres.
  • Prepare and serve food and drinks, ensuring high-quality standards are maintained.

Our Ideal Candidate

We are looking for someone who is confident, energetic, and possesses a positive attitude. You will be a strong communicator, able to build rapport with customers and colleagues alike. If you are a team player, who is flexible and adaptable, we would love to hear from you.

What We Offer

As a Customer Service Assistant at Tenpin, you will enjoy a range of benefits, including:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • Opportunities for career progression
  • Fun and supportive work environment


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