Retail Operations Manager

1 week ago


Chelmsford, Essex, United Kingdom Oxfam Full time
About the Role

Oxfam GB is a leading humanitarian organization that empowers individuals and communities to build better lives. As a Shop Manager, you will play a pivotal role in driving commercial success and creating a safe, energized work environment for your team.

Key Responsibilities
  • Develop and implement effective retail strategies to drive sales growth and improve customer engagement.
  • Lead and motivate a high-performing team to achieve business objectives and promote a culture of excellence.
  • Manage shop operations, including inventory management, visual merchandising, and customer service.
  • Collaborate with colleagues to achieve business goals and contribute to a positive, inclusive work environment.
Requirements
  • Significant leadership experience and commercial awareness.
  • Ability to establish and maintain successful retail processes and merchandising.
  • Strong communication and interpersonal skills, with a focus on building and maintaining relationships.
  • Commitment to Oxfam's principles and values, including diversity, equity, and staff well-being.
What We Offer

Oxfam GB is committed to supporting the growth and development of our staff. As a Shop Manager, you will have the opportunity to work with a talented team, develop your skills and expertise, and make a real difference in the lives of others.


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