Beverage Supervisor

1 month ago


Tunbridge Wells, Kent, United Kingdom Compass UK & Ireland Full time

About the Role

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We are currently recruiting a skilled Cafe Manager to oversee the day-to-day operations of our coffee shop in a major High Street location. As a key member of our team, you will be responsible for ensuring that all aspects of the business run smoothly and efficiently.

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Key Responsibilities

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  • Leadership and Team Management">
  • Supervise a small team of baristas and support staff, providing guidance and coaching to ensure they have the skills and knowledge needed to deliver exceptional customer service.">
  • Maintain a positive and inclusive work environment, promoting a culture of respect, empathy, and open communication.">
  • Delegate tasks effectively, prioritizing duties to ensure the smooth operation of the cafe.">
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Customer Service

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Provide exceptional customer service, responding promptly to customer queries and resolving any issues in a professional and courteous manner.

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Operations and Logistics

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Oversee the preparation and presentation of food and beverages, ensuring high standards of quality and presentation.

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Health and Safety

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Ensure that all health and safety procedures are followed, maintaining a clean and safe working environment for both customers and staff.

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Financial Management

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Manage cash handling and financial transactions, maintaining accurate records and reports as required.

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Compliance and Risk Management

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Ensure compliance with relevant laws, regulations, and company policies, identifying and mitigating potential risks to the business.

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About You

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We are looking for an experienced and motivated individual who is passionate about delivering exceptional customer service and has a strong track record of leadership and team management.

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You will have previous experience in a similar role, ideally in the hospitality or retail sector, and possess excellent communication and interpersonal skills.

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In return for your hard work and dedication, you can expect a competitive salary of £28,000 - £32,000 per annum, depending on experience, plus benefits and opportunities for career progression.

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If you are a results-driven and customer-focused individual who is eager to take on new challenges, we would love to hear from you



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