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Charity Retail Assistant Manager

1 month ago

Motherwell, North Lanarkshire, United Kingdom PDSA Full time

About the Role

We are seeking a highly skilled and motivated Assistant Shop Manager to join our team at PDSA. As a key member of our retail team, you will play a vital role in supporting the Shop Manager to maximise profit and deliver a great shopping experience for our customers.

Key Responsibilities

  • Work closely with the Shop Manager to drive sales growth and improve customer satisfaction.
  • Coach and develop a team of volunteers to achieve their full potential.
  • Contribute to the development of a culture of continuous improvement, reviewing KPIs and performance data to identify areas for improvement.
  • Be a passionate advocate for PDSA, raising awareness of our charity and its work with every customer.

About You

To be successful in this role, you will have a proven track record in the retail sector, delivering sales targets and providing excellent customer service. You will also have the skills to instil your passion and abilities in your team and drive a culture of continuous improvement.

What We Offer

We are committed to being a great place to work, where people feel connected with what we do and can make a genuine difference. We offer a range of benefits, including flexible working options, 25 days holiday, an additional wellbeing day, and a generous pension scheme.