Maintenance Operations Officer

24 hours ago

Sheffield, Sheffield, United Kingdom Reed Full time
{"Job Title": "Maintenance Operations Officer", "Job Summary": "We are seeking a proactive and dedicated Furnished Operations Officer to support our Place Portfolio team in delivering high-quality furnished accommodations. The successful candidate will ensure that properties and service delivery meet the required standards and align with housing policy, as well as manage the supply, quality, and cost of furniture and fittings.", "Key Responsibilities": "
  • Engage with contractors to provide information and maintain open communication.
  • Enforce and recharge for damage and loss of council assets and property.
  • Utilise information to solve problems and make informed decisions.
  • Manage council assets in furnished properties within a designated patch.
  • Report any safeguarding concerns and ensure system warning codes are updated.
  • Conduct pre-quit inspections, annual tenancy visits, welfare and H&S checks, including P.A.T testing.
  • Schedule and manage the \"move on service\" for tenants and the furnished tenancy and vacant property process.
  • Deliver excellent customer service and continuously seek opportunities to improve the furnished accommodation service.
  • Monitor and evaluate processes and procedures to identify areas for improvement.
  • Manage the planning and organisation of your workload in response to customer needs.
  • Contribute to the development of information systems and manage effective use of these systems.
  • Monitor financial aspects, including the ordering and distribution of furnished goods and services.
", "Requirements": "
  • Analytical ability with strong numeracy and literacy skills.
  • Experience in property management and sound knowledge of audit processes.
  • Proficiency in maintaining accurate records of council-owned stock on IT systems.
  • Experience in contract management and procurement of goods.
  • Ability to apply policy and agreed procedures.
  • Knowledge of Health & Safety issues and risk assessments.
  • Excellent communication skills and the ability to facilitate home visits or site meetings.
  • Competence in dealing with customer complaints and enquiries.
  • Ability to produce audit reports for various audiences.
  • No formal qualifications required, but relevant experience is essential.
", "Company Overview": "Reed is a leading job board and recruitment agency, dedicated to helping job seekers find their ideal role and supporting businesses in finding the right talent.", "Contact Information": "For more information, please contact us at [insert contact information]."}

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