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Customer Service Team Member

1 month ago

Kidlington, United Kingdom The Midcounties Co-operative Full time

About the Role

As a Customer Service Team Member with The Midcounties Co-operative, you'll be at the heart of our business. Your role will involve going above and beyond to ensure customers have an exceptional store experience.

You'll be responsible for providing customers with a seamless and efficient checkout process, maintaining a clean and welcoming store environment, and replenishing stock to meet customer demand. You'll also be actively involved in social activities and volunteering hours to support your local community.

We value your time outside of work and offer a rota that's available four weeks in advance, giving you peace of mind and allowing you to make the most of your days off.

The next step in our process is to attend a face-to-face interview with a Store Manager where you can showcase your skills and personality.

What We're Looking For

You'll need to be customer-focused, able to listen and communicate effectively with customers and colleagues, and possess enthusiasm and resilience to support your team during busy periods. Flexibility to work a range of shifts, including evenings and weekends, is also essential. We're looking for someone who is confident, friendly, and approachable, with a natural ability to build strong relationships with our customers and colleagues.

We're dedicated to building a diverse and inclusive workplace where our colleagues feel valued and empowered to bring their authentic selves to work. If your past experience doesn't align perfectly with the job description, don't worry – we encourage applications from candidates who are excited about this role and want to make a positive impact.