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IT Support Specialist

2 months ago

WestonsuperMare, North Somerset, United Kingdom Searchability Full time

Job Summary:

We are seeking a highly skilled IT Support Specialist to join our team as a Technical Troubleshooter and Network Engineer. As a key member of our IT department, you will be responsible for ensuring the smooth and secure operation of our existing IT systems.

Key Responsibilities:

  • Network Administration: Oversee the network and its virtual and physical security components, including servers, switches, firewalls, routers, web filtering, phone systems, CCTV, antivirus/antimalware, and wireless access equipment.
  • Technical Support: Provide expert technical support to our team, including hands-on experience in server maintenance, repair, and recovery.
  • System Development: Support the development and implementation of future technologies and system enhancements.
  • Client Support: Infrequent visits to client sites to tend to IT issues.

Requirements:

  • Technical Expertise: Possess a genuine passion for IT and customer service, with a minimum of five years of proven experience in a high-pressure IT environment.
  • Skills and Knowledge: Experienced with and have an in-depth understanding of Windows (client and server), Apple, and Chromebook MDM, with expert knowledge of IT hardware and software.
  • Personal Qualities: Demonstrate strong teamwork skills, high motivation, and clear communication abilities.
  • Eligibility: Must have full right to work in the UK, live commutable to Weston Super-Mare, and hold a full driving license.
  • Security Clearance: Able to pass a DBS check.

What We Offer:

  • Competitive Salary: Up to £36,000 + benefits.
  • Benefits Package: Gym membership, health insurance, free parking, and staff discounts.

How to Apply:

Please submit your application through this platform or email us directly. For further information, feel free to contact us.

Key Skills: Windows, IT Support, Technical Troubleshooting, Networking, Servers, Firewalls, CCTV