Customer Service and Support Professional

6 days ago


Thetford, Norfolk, United Kingdom Galaxy Personnel Full time
Job Overview

Galaxy Personnel is partnering with a multinational company to fill an exciting new role. The successful candidate will have the opportunity to work for a forward-thinking organization that values its employees.

About the Role

This full-time, permanent position involves managing incoming customer inquiries, processing orders, and creating invoices. The ideal candidate will have experience in a sales office environment and be able to work effectively in a team.

Key Responsibilities
  • Contact qualified customer enquires
  • Manage incoming requests
  • Process orders
  • Create and deliver invoices
  • Qualify incoming inquiries
  • CRM management
  • Price list maintenance
Requirements

The successful candidate will require:

  • Experience of minimum 2 years in a sales office environment
  • Solution-oriented, wanting to exceed customer expectations
  • Good communication skills verbally and written
  • Ability to work in a team (close contact to the Logistics Team, Customer and Sales Team)
  • Software knowledge (MS Office and preferably SAP Business One)
Salary and Benefits

The salary for this role is based on the perfect candidate and will be competitive. The exact figure will be discussed during the interview process.



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