Customer Care Inspector

1 month ago

Basingstoke, Hampshire, United Kingdom Sustainuk Full time
About the Role

Sustain UK is seeking a skilled Property Inspector to join our Property Inspection team. As a key member of our operations department, you will play a vital role in ensuring the quality of our properties meets the highest standards.

Key Responsibilities
  • Inspect properties managed by approximately 110 Managing agents in Birmingham, ensuring compliance with relevant legislation and Sustain's high standards.
  • Oversee improvement works and maintain accurate records of inspections and outcomes.
  • Liaise with key stakeholders, including Home Providers, Tenants, and council representatives, to resolve any issues or concerns.
  • Develop and maintain strong relationships with Managing Agents and their staff to ensure effective communication and collaboration.
  • Provide training and support to new team members as needed.
Requirements
  • Relevant experience working within the property sector, with a strong understanding of Health and Safety legislation and Sustain's Policies and Procedures.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • Good analytical and problem-solving skills, with the ability to update management on inspection outcomes and identify areas for improvement.
  • Strong time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office and other software systems, with the ability to learn new systems quickly.
What We Offer

Sustain UK offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and detail-oriented individual with a passion for property quality assurance, we encourage you to apply for this exciting opportunity.

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