Customer Experience Ambassador
2 weeks ago
Welcome to Grand Fitness
We are a leading Planet Fitness Franchisee with over 66 locations across the country. Our mission is to provide a high-quality fitness experience in a welcoming environment.
About You:
We're looking for team members who share our passion for the Planet Fitness brand and want to make our members feel welcome in our Judgement Free Zone.
Job Summary:
As a Customer Experience Ambassador, you will provide exceptional customer service to Planet Fitness members, prospective members, and guests while ensuring an exceptional member experience. We offer a competitive salary of $43,000 per year and opportunities for growth within our organization.
Key Responsibilities:
- Provide excellent customer service to members, prospective members, and guests.
- Process transactions accurately and efficiently.
- Answer phone calls and respond to member inquiries in a timely manner.
- Maintain a clean and organized front desk area.
Requirements:
- Bachelor's degree or equivalent work experience.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Familiarity with Point-of-Sale systems.
Benefits:
- Competitive salary of $43,000 per year.
- Opportunities for growth and advancement within the company.
- Discounted membership rates at all Grand Fitness locations.
- Access to comprehensive training programs.
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