Head of Current Account Services

2 weeks ago


London, Greater London, United Kingdom Sumitomo Mitsui Banking Corporation – SMBC Group Full time
About the Role

We are looking for a highly skilled Head of Current Account Services to lead our team at Sumitomo Mitsui Banking Corporation – SMBC Group. As a key member of our organization, you will be responsible for overseeing the effective running of our Payments and Current Account Processes end to end across departments.

Your primary objective will be to provide steering, oversight, and governance to Payments and Current Account Services across EMEA, ensuring payment systems, their process design, and operational resilience comply with regulatory expectations.

You will be the Business Process Owner (BPO) for Payment and Current Account Services, providing oversight of operational incidents and managing the operational relationships with Nostro Agents and Clearing Settlement Mechanisms (CSMs).

In this role, you will also provide Subject Matter Expertise (SME) to interpret the risk appetite and identify existing risks to the Bank in the Payment and Current Account Services space.

Additionally, you will drive strategic transformation initiatives such as the transformation of our Payments and Current Account technology, processes, and Operating Models, providing management with information and insights into risks, benefits, and ROI.

You will partner with front office/product teams across EMEA, other regions, and globally to support SMBC's strategic goals.

Key Skills and Qualifications
  • Engaging with senior stakeholders across branches, regions, and Head Office, including board level
  • Ability to educate and convince stakeholders at all levels on the essential nature of best practice and alignment to industry and peer standards
  • Operational management - experience of either managing and/or transforming payment and current account services at an operational level or have experience of managing the risks related to the provision of payment and current account services
  • Industry Knowledge
  • In-depth knowledge of best practice in Payments across the financial services industry and an ability to utilise that knowledge to enhance the capability at SMBC


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