Fleet Maintenance Support Advisor

4 weeks ago


Pontefract, Wakefield, United Kingdom Kemp Recruitment Full time

About the Role:

This is an exciting opportunity to join the Fleet / Maintenance & Hire team at Kemp Recruitment as a key support administrator. The successful candidate will be responsible for supporting the team with all breakdowns and fleet administration tasks.

Main Responsibilities:

  • Breakdown Management: Following up on all breakdowns to ensure timely resolutions.
  • System Maintenance: Inputting maintenance and repair data into the Fleet Management (FM) system.
  • Tyre Information Management: Recording and updating tyre information in the FM system.
  • Inbound Call Handling: Managing inbound calls related to HGV breakdowns and providing support.
  • Team Support: Assisting wider teams with call handling, fleet maintenance bookings, and administrative tasks.
  • VOR Time Updates: Monitoring and updating Vehicle Off Road (VOR) times.
  • Collaboration: Working as part of a team of Fleet Maintenance Support Advisors.

Requirements:

  • Relevant Experience: Previous experience as an administrator is highly beneficial.
  • Excel Proficiency: Strong skills in Microsoft Excel, including lookups and pivot tables.
  • IT Competency: Proficiency in internal systems, Outlook, and general IT skills.
  • Industry Knowledge: Any experience or knowledge of the fleet/HGV sector or commercial vehicle sector is advantageous.

What We Offer:

  • Career Growth: Opportunities for professional development and career progression within a leading national company.
  • Supportive Environment: A friendly and supportive team culture.

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