Cloud Operations and Innovation Principal Program Manager

4 weeks ago


London, Greater London, United Kingdom Microsoft Full time

Overview

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Principal PM Manager - Regional IT/IAM Programs, you will play a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

As a Principal PM Manager - Regional IT/IAM Programs, your performance objectives will consist of the following:

  • Managing a team of Senior-level Individual Contributors that are experts in their field
  • Hands-on People Manager with a proven track record of leading intellectually capable PMs
  • Attract, grow, and develop talent with a Growth Mindset
  • Be empowered and accountable by modelling, coaching, and caring for your team
  • Analyse and interpret program data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans
  • Collaborate across internal groups, external suppliers, and customers
  • Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards
  • Participate in technical communities to stay informed of best practices and changes within the broader discipline and share them with the organization
  • Empower a culture of safety, security, and compliance in all aspect of datacenter activities
  • Establish and enhance strong working relationships with partner organizations
  • Create and manage end-to-end project plans and ensure on time delivery
  • Plan, manage, and communicate end-to-end project plans with stakeholders and teams
  • Perform day-to-day project check-in and updates to manage project delivery and quality
  • Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
  • Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity
  • Work with various Engineering, Operations, Electrical and Mechanical teams during project planning and execution
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

Benefits

Industry leading healthcare

Educational resources

Discounts on products and services

Savings and investments

Maternity and paternity leave

Generous time away

Giving programs

Opportunities to network and connect


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