Consumer Credit Specialist

3 weeks ago


Reading, Reading, United Kingdom CBC Resourcing Solutions Full time

**About Our Client:

CBC Resourcing Solutions is a well-established and award-winning bank who are looking to recruit a Consumer Credit Specialist for their Consumer Finance Division.

Job Summary:

We are seeking an experienced Consumer Credit Specialist to join our team. The successful candidate will have significant experience within Collections from a Consumer Finance background and will be responsible for managing and resolving customer arrears.

Key Responsibilities:

  • To manage and resolve customer arrears in accordance with company procedures and regulatory requirements.
  • To provide excellent customer service and ensure that all customers are treated fairly and with respect.
  • To work closely with internal stakeholders to identify and resolve any issues or concerns related to customer arrears.
  • To maintain accurate records and reports to ensure compliance with company policies and regulatory requirements.

Requirements:

  • Degree-level qualification in a relevant field (e.g., finance, accounting, business). A recognised professional qualification would be advantageous.
  • Significant experience within Collections from a Consumer Finance background.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.

Salary and Benefits:

The successful candidate can expect a salary of £35,000 per annum, plus a fantastic bonus and benefits package.



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