Infrastructure Operations Engineer
2 days ago
We are seeking a highly skilled Infrastructure Operations Engineer to join our team. The successful candidate will be responsible for providing second-line technical support to end-users, serving as the first point of escalation for First Line Infrastructure Technicians, and offering software/hardware support including in-house applications.
Responsibilities:- Provide day-to-day end-user IT support needs of the company.
- Escalate tickets from First Line Infrastructure Technicians.
- Offer software/hardware support including for in-house applications.
This role requires strong problem-solving skills, the ability to work well under pressure, and excellent communication skills.
Skills and QualificationsThe ideal candidate will have a good level of competency for both Windows Client Server operating systems, knowledge of SQL queries, and experience with enterprise IT technologies such as Active Directory, Group Policy, DHCP, DNS, Office 365, Virtualisation, and TCP/IP Networking.
About Our CompanyWe are a leading financial services organisation with a reputation for excellence.
Estimated Salary: £24,000 - £32,000 per annum.
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