Customer Service Representative

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge and be able to answer customer questions confidently.
  • Contribute to the overall success of the store by participating in visual merchandising, stock management, and other tasks as required.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including discounts on Tesco products, access to our colleague networks, and more.

Requirements

  • A passion for delivering excellent customer service and a commitment to providing a great shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the needs of the store.

Why Join Us?

At Tesco, we are committed to providing a great shopping experience for our customers and a supportive and inclusive work environment for our colleagues. We offer a range of benefits and opportunities for career progression, and we are proud to be a diverse and inclusive employer. If you are passionate about delivering excellent customer service and have a commitment to providing a great shopping experience, we would love to hear from you.



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