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Luxury Night Service Ambassador
1 month ago
We are seeking a charismatic and detail-oriented individual to fill the role of Night Service Ambassador at The Cavendish London. As a Night Service Ambassador, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Key Responsibilities:
- Deliver outstanding service by demonstrating a thorough knowledge of our hotel's facilities and services.
- Collaborate with colleagues to create captivating experiences for our guests.
- Take initiative in accommodating guest needs in a resourceful and efficient manner.
- Ensure the daily task list is completed effectively, maintaining a high level of productivity.
Requirements:
- Excellent guest engagement skills, with the ability to build strong relationships with our guests.
- A good command of English is essential, with a second language being advantageous.
- Ability to communicate and organize yourself in line with different guest expectations.
What We Offer:
- Genuine career opportunities within our business.
- Valuable on-the-job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- Employee recognition scheme through guests and fellow team members.
- Refer a Friend bonus.
- Employee stay rates throughout Europe (after passing probation).
- A PERKBOX subscription with benefits, retail discounts, and savings available from your first day.
- Staff incentives when you and the team perform.
- Employee Assistance Programme.
- Team meals when on duty.
About Us:
The Cavendish London is a 4-star deluxe hotel located in the heart of London's Mayfair, boasting 230 stylish bedrooms. We are part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators.
