Finance Services Team Leader
1 month ago
At Anaplan Inc, we're seeking a seasoned professional to lead our Finance Services team. As a Finance Services Team Leader, you'll be responsible for driving the regional Professional Services resources to assess, design, build, and deliver commercially viable Anaplan planning and analytics solutions.
You'll work closely with our customer success function to build and lead the local team of Solution Architects that serve Anaplan customers and partners. Your expertise in business process, technology, and client management will be essential in guiding and managing the customer and team members to an appropriate solution.
Key responsibilities include:
- Services Bookings
- Services Revenue
- Services Margin
- Billable and Productive Utilisation % for Professional Services team members
Requirements:
- Minimum 5+ years' experience managing software projects and teams, ideally in a cloud applications/Connected Planning environment.
- A customer services orientated background, ideally with Enterprise Performance Management, Software Infrastructure Support and/or multi-dimensional modelling (Anaplan platform expertise is strongly preferred).
- Experience with Agile methodology.
- Ability to scope and help team members scope client engagements at any level.
- Strong client management skills with Executive Level communication experience.
Extensive travel (up to 50%) is expected across the region to support new opportunities and active customer engagements.
We're committed to diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.
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