User Research Lead in Product Design
12 hours ago
Our TV software provider, YouView, is seeking an experienced User Research Lead to drive the future of our products.
This role involves providing essential research and analysis to product and development teams to make informed decisions. As a Senior User Research Manager, you will generate insight for the business by planning and running user research sessions, evaluating output, and providing recommendations.
You will work closely with the Data Insights team to enrich insights by triangulating analytics with qualitative and quantitative research studies. Experience with various user research methods, including one-to-one interviews, diary studies, surveys, remote user research, and rapid iterative testing, is required.
- The salary on offer for this role is approximately £65,000-£75,000 per annum.
- A competitive bonus scheme is also available.
We are a social, supportive, and diverse company, made up of bright minds, with a dynamic business and clear growth potential.
Key ResponsibilitiesThis role includes:
- Planning and executing user research studies, including one-to-one interviews, diary studies, surveys, remote user research, and rapid iterative testing.
- Monitoring and summarizing relevant 3rd party market research on TV.
- Managing the agency-provided CSAT tracker and interfacing with ISP partners to collate research data.
- Establishing and owning our in-house user research community for Product & Development teams.
- Collaborating with 3rd party vendors to help scale efforts.
Additional benefits include flexible working, a hybrid working model, pension plan, private healthcare, and home office allowance.
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