Security Officer

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom BMRetail Full time

We are seeking a skilled Security Officer to protect our store and customers in Springfield Park, Trent Vale.

This full-time role offers flexibility to work various shifts, including days, evenings, and weekends.

No prior experience is necessary, as comprehensive training will be provided.

As a Security Officer, you will work closely with our Store Management Team to achieve loss prevention objectives and ensure a safe environment for colleagues and customers.

Your key responsibilities will include:

  1. Observing and reporting incidents in store
  2. Monitoring CCTV footage in line with company policies and procedures
  3. Adhering to and enforcing Health and Safety guidelines
  4. Conducting internal investigations into stock loss, fraud, and theft

While this role can be challenging at times, it also offers great opportunities for growth and development within our Profit Protection and wider teams.

We are looking for a vigilant, assertive, and helpful team player with a passion for security and delivering excellent customer service.

To be successful in this role, you will need:

  1. The ability to stay calm under pressure and follow instructions effectively
  2. Effective verbal and written communication skills
  3. The ability to handle challenging customers with professionalism
  4. A balanced sense of judgment, strong work ethics, honesty, and integrity

B&M Retail is a fast-growing retailer with exciting expansion plans, making this a great time to join our team.

We are an equal opportunities employer committed to creating an inclusive and diverse work environment.


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