Support Worker

2 months ago

Slough, Slough, United Kingdom Look Ahead Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our Homelessness service in Slough. As a Support Worker, you will play a vital role in enabling and supporting vulnerable individuals with complex needs to achieve their goals and live independently.

Key Responsibilities
  • Work proactively with the Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
  • Motivate the team and champion a positive local culture within the service.
  • Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
  • Deliver all aspects of support to enable customers to develop independent living skills, including practical tasks and facilitating group activities.
  • Support customers to undertake domestic tasks, ensuring a high-quality living environment that promotes customers' dignity and respect.
  • Participate in support planning, risk management, and assessment of needs in line with support planning.
  • Work with customers to promote social inclusion and encourage them to maximize their skills and choices.
  • Involve customers in the design, development, and delivery of the service through co-production.
  • Report and react to any observations relating to customers' welfare.
  • Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers.
  • Maintain a good standard of records as required at the project under the direction of the Managers.
  • Engage in learning and development activity to increase knowledge and skills.
  • Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of customers and premises.
  • Attend and participate in team meetings and managers meetings.
  • Competent use of relevant systems, company policies, and frameworks.
  • Adhere to all the policies and procedures of Look Ahead Care & Support, plus those specific to the project, including any statutory requirements.
About You
  • You will enjoy social interaction and the company of others, and be able to network in the local business community.
  • You will be approachable and open in your behavior, and prefer working as part of a group or team.
  • You will be fundamentally calm and resilient, and not let emotion adversely affect you or obscure your judgment.
  • You will have a practical and logical mind, and be naturally well-organized.
  • You will thrive on change and enjoy dynamic, diverse environments, with an ability to cope positively with challenging and diverse behavior.
  • You will be highly motivated and a self-starter, and enjoy managing and motivating others.
  • You will be confident with high levels of self-esteem, and respectful, articulate, and sensitive in your style of communication.
  • You will be passionate and enthusiastic about your career and job experiences, and motivated towards excellence and improvement of personal performance with a can-do attitude.
What You'll Bring
  • You will have relevant sector work experience.
  • You will have an NVQ Level in Health and Social Care or equivalent.
  • You may have other relevant professional memberships and/or specialist qualifications.
About Us

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organization, we deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people, and learning disabilities, so there are plenty of opportunities to grow and progress your career with us.

We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.

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