Spa Attendant
2 weeks ago
Job Description
Spa Attendant Role
Chuan Body + Soul at The Langham, London is seeking a skilled Spa Attendant to join our team. Our spa has been designed to create a tranquil ambiance, inspired by the principles of Feng Shui. As a Spa Attendant, you will be responsible for delivering exceptional customer service, maintaining high standards of hygiene and cleanliness, and ensuring the smooth running of our facilities.
Main Responsibilities
- Deliver outstanding customer experiences and provide personalized services to our guests.
- Maintain the highest standards of cleanliness and hygiene in Chuan Body + Soul.
- Report any maintenance concerns to ensure prompt resolution.
- Ensure the smooth operation of our locker room facilities.
- Manage towel and linen inventory, restock as needed, and identify any unsuitable items.
- Perform regular pool tests to ensure water quality.
- Assist guests with charm and elegance, providing a warm and welcoming experience.
Benefits
The Langham, London offers a comprehensive benefits package, including uniform and meals on duty, annual holidays, life insurance, season ticket loan, and many more. Our hotel is a hub of luxury and excellence, and we are committed to providing our team members with opportunities for growth and development.
Requirements
- Previous experience in a similar 5-star environment.
- Excellent time management and presentation skills.
- A conscientious attitude and attention to detail.
- Ability to deliver exceptional customer service.
- Initiative and self-motivation.
- Basic computer skills, including MS Word and MS Excel.
- Good conversational English.
- Flexibility to work different shift patterns.
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