Customer Service Trials Advisor

4 weeks ago


Exeter, Devon, United Kingdom ISR Recruitment Full time £24,500
Customer Trials Representative

ISR Recruitment is seeking a highly skilled Customer Trials Representative to join our client's team in the sustainability sector. As a key member of the Customer Trials team, you will be responsible for delivering a smooth and engaging customer journey through the trial process.

Your primary focus will be on supporting external clients, working closely with the Trials Manager to ensure the delivery of a high-quality service. You will contribute ideas and solutions to improve the customer experience, based on feedback and experience.

Key responsibilities include:

Maintaining accurate and up-to-date customer data in internal systems and CRMs
Providing customer training on our portal, ensuring correct setup of reporting and assignments
Responding to customer queries in a timely and professional manner

If you have excellent customer service skills and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

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