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Technical Manager
2 months ago
About the Role:
We are seeking a highly skilled Technical Manager to join our team at Amwins Global Risks. As a Technical Manager, you will be responsible for leading a team of technical professionals and ensuring the delivery of high-quality services to our clients.
Key Responsibilities:
Leadership- Develop and implement strategies to improve team performance and efficiency
- Collaborate with other departments to ensure aligned communication and culture
- Lead by example, promoting a culture of excellence and continuous improvement
- Identify and develop talent within the team, providing opportunities for growth and development
- Build and maintain strong relationships with internal and external stakeholders
- Ensure effective communication and collaboration with other teams and departments
- Contribute to the development of strategies and initiatives to improve service delivery and business growth
- Identify areas for improvement and implement changes to enhance processes and procedures
- Monitor and analyze data to inform decision-making and drive business outcomes
- Ensure the delivery of high-quality services to clients, meeting or exceeding service level agreements
- Monitor and analyze service delivery metrics to identify areas for improvement
- Develop and implement plans to improve service delivery and reduce errors
- Manage team resources effectively, ensuring adequate staffing and skills to meet business needs
- Develop and implement plans to improve team productivity and efficiency
- Monitor and analyze team performance metrics to inform decision-making
Requirements:
- Proven experience in a technical leadership role, with a strong track record of delivering high-quality services
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze data and inform decision-making
- Ability to lead and manage a team, with a strong focus on development and growth
About Us:
Amwins Global Risks is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional service and building long-term relationships with our clients. If you are a motivated and experienced Technical Manager looking for a new challenge, we would love to hear from you.
