Customer Service Team Lead
2 days ago
Guidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.
Key Responsibilities:
- Lead a team of customer service representatives to deliver exceptional service to customers.
- Work in liaison with and reporting to the Security & Customer Service Manager.
- Develop and implement strategies to improve customer satisfaction and service delivery.
- Collaborate with other teams to ensure seamless service delivery.
Requirements:
- Proven experience in customer service leadership.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Knowledge of customer service principles and practices.
What We Offer:
- A competitive salary.
- A temporary, full-time contract.
- The opportunity to work with a dynamic team.
About Us:
Guidant Global is a leading provider of recruitment services. We are committed to delivering exceptional service to our clients and candidates.
Reference: ZIPC1_UKTJ
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