Customer Service Team Lead

2 days ago


Brighton, Brighton and Hove, United Kingdom Guidant Global Full time
Job Description

Guidant Global is seeking an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.

Key Responsibilities:

  • Lead a team of customer service representatives to deliver exceptional service to customers.
  • Work in liaison with and reporting to the Security & Customer Service Manager.
  • Develop and implement strategies to improve customer satisfaction and service delivery.
  • Collaborate with other teams to ensure seamless service delivery.

Requirements:

  • Proven experience in customer service leadership.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of customer service principles and practices.

What We Offer:

  • A competitive salary.
  • A temporary, full-time contract.
  • The opportunity to work with a dynamic team.

About Us:

Guidant Global is a leading provider of recruitment services. We are committed to delivering exceptional service to our clients and candidates.

Reference: ZIPC1_UKTJ



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