Patient Access Officer

4 weeks ago


Manchester, United Kingdom London Bridge Hospital Full time

Patient Access Officer Role Overview

We are seeking a highly organized and customer-focused Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering exceptional patient care and administrative support to our patients and staff.

Key Responsibilities:

  • Provide administrative support to the Patient Access team, including greeting patients and visitors, and responding to telephone and written queries.
  • Maintain accurate and up-to-date information on the hospital database, including patient records and appointment schedules.
  • Coordinate and facilitate patient bookings, including pre-registering and registering patients onto HCA databases.
  • Ensure all relevant patient documents are signed and scanned to the patient accounts.
  • Manage patient waiting areas to ensure a smooth and efficient service.

Requirements:

  • Previous administrative experience in a client/customer-facing role.
  • Excellent customer care skills and ability to work in a fast-paced environment.
  • Accuracy and attention to detail, with excellent organizational and time management skills.
  • Computer literacy, including Microsoft Office - Excel.
  • Excellent verbal and written communication skills.

Why London Bridge Hospital?

As a leading private healthcare provider, we offer a range of benefits and opportunities for career progression. Our team is committed to delivering exceptional patient care and we are looking for like-minded individuals to join us.


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