Sales Associate

1 week ago


London, Greater London, United Kingdom Borough Kitchen Full time

Job Title: Sales Associate - Food Retail

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Borough Kitchen in Battersea. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities:

  • Provide exceptional customer service, greeting customers and assessing their needs
  • Relay product knowledge to customers with confidence and enthusiasm
  • Help build a loyal customer base through long-term relationships and personalized service
  • Replenish inventory and identify selling trends, low stock, or stock-outs
  • Maintain store standards, including displays and merchandising
  • Ring through purchases, arrange deliveries, and provide after-sales service
  • Cross-sell to customers using available tools and products

Requirements:

  • A genuine passion for food and cooking
  • Experience in a retail environment is an asset
  • Excellent communication and interpersonal skills
  • Ability to learn and adapt to new products and selling techniques

Benefits:

  • Industry-leading discount program on products
  • Complimentary Cook School classes
  • Access to an employee assistance program
  • Competitive salary and annual pay review
  • Referral bonus scheme and company events


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