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Client Relationship Expert
3 weeks ago
About the Role
We are seeking an experienced Account Manager to join our team. This individual will be responsible for managing and maintaining relationships with existing clients, ensuring customer satisfaction, and identifying new sales opportunities within the current client base.
Responsibilities:
- Client Relationship Management: Act as the main point of contact for existing clients, providing exceptional service and support to ensure their needs are met.
- Sales Strategy Development: Develop strategies to meet client needs and drive long-term business growth through proactive sales initiatives.
- New Business Opportunities: Identify and pursue new sales opportunities within the current client base, expanding our business reach and revenue.
- Reporting and Forecasting: Prepare sales reports and forecasts for senior management, providing valuable insights into our sales performance.
Requirements:
- Proven Experience: A minimum of 2 years' experience in a sales or account management role, with a proven track record of success.
- CRM Software: Strong understanding of CRM software and client relationship management principles.
- Communication and Negotiation Skills: Excellent communication and negotiation skills, with the ability to build strong relationships with clients and colleagues alike.
- Teamwork and Adaptability: Ability to work independently and as part of a team, adapting to changing priorities and deadlines.
Benefits:
- Competitive Salary: £40,000 - £60,000 per annum, depending on experience.
- Bonus Structure: Performance-based bonus structure, with opportunities to earn up to 20% of your annual salary.
- Health Insurance: Comprehensive health insurance package, including medical, dental, and vision coverage.
- Professional Development: Opportunities for personal and professional growth, including training, mentorship, and career advancement.