Commercial Support Associate

6 days ago


London, Greater London, United Kingdom Vapourtec Ltd Full time

Commercial Support Associate Job Description

Vapourtec Ltd is seeking a highly motivated Commercial Support Associate to join our sales team. As a Commercial Support Associate, you will play a key role in driving sales growth and building strong customer relationships. You will provide timely quotations, support customers with product inquiries, and collaborate with colleagues to maximise sales opportunities.

Key Responsibilities:

  • Maintain strong customer relations through sales-related activities.
  • Regularly monitor the CRM system to identify current and past opportunities, promoting relevant products to customers.
  • Help generate leads for both short- and long-term sales opportunities.
  • Build and maintain strong relationships with Vapourtec colleagues to maximise sales revenue and deliver excellent customer service.
  • Keep accurate customer contact records within the company CRM system.
  • Agree upon and adhere to key performance indicators (KPIs) to drive sales excellence.
  • Assist the wider sales team with ongoing tenders and sales administration tasks.

Requirements:

  • 1 year of experience in inside sales or administration.
  • Genuine interest in pursuing a career in customer service and sales.
  • Proficiency in Microsoft Windows, Excel, and Outlook.
  • At least 5 GCSEs (or equivalent) in core subjects (English, Maths, Science) at grade C (4) or above.
  • Qualification in Customer Service and/or Sales.
  • Experience using a CRM system to maintain customer records.
  • Prior experience in customer service or sales of technical products.

Benefits:

  • Salary: £25,000 - £28,000 per annum, depending on experience.
  • 40 hours per week – On-site.
  • 25 days annual holiday + bank holidays.
  • Pension enrollment according to government guidelines.
  • Modern, air-conditioned building located in rural parkland.
  • Opportunities for growth within an expanding business and sales team.
  • Free, secure on-site parking.


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