Reservations Team Lead in Luxury Hospitality
1 week ago
About Us: Frasers Hospitality is a global hospitality leader, renowned for its gold standard service and commitment to excellence.
We are currently seeking a highly motivated Reservations Supervisor to join our team at our UK Head Office. As a key member of our reservations team, you will contribute to delivering exceptional customer service, implementing reservations procedures, and supervising the team.
Your Key Responsibilities:
- Coordinating group accommodation for London
- Implementing effective reservations procedures
- Supervising the reservations team
- Maintaining open communications with clients and key accounts
What We're Looking For:
- Proven experience in a similar role
- Excellent attention to detail and time management skills
- Enthusiastic individual with a passion for customer service
- Ability to work effectively as part of a team
Benefits:
- Competitive salary: £40,000 - £60,000 per annum
- Fully funded apprenticeship programmes
- Cycle to work scheme
- Healthcare cash plans
- Referral schemes
- Uniforms provided
- Wellness and national campaign days
- Access to Wagestream
- Loyalty bonus up to 50% of monthly salary
- Employee assistance programme
Sustainability Goals:
- 100% renewable energy usage
- Reduced single-use plastics and recycling initiatives
- Chemical-free cleaning system
- Eco-friendly kitchen systems
- Volunteer opportunities for sustainable charities
Why Join Us?
Frasers Hospitality is an equal opportunities employer, committed to creating a diverse and inclusive workplace culture. We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.
-
Hospitality Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full timeRESERVATIONS SUPERVISOR, FRASERS HOSPITALITY UKCompetitive Salary, 20 Hours Permanent ContractFrasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As a leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities worldwide.A global brand with a friendly feel, our staff are...
-
Luxury Reservation Coordinator
4 days ago
London, Greater London, United Kingdom Small Luxury Hotels of The World Limited Full timeSmall Luxury Hotels of The World Limited is a global brand that delivers reservation services for small luxury independent hotels around the world. We are seeking a Luxury Reservation Coordinator to join our team in London.The successful candidate will have an estimated salary of £42,000 - £52,000 per annum, depending on experience, and will be responsible...
-
Luxury Hospitality Leader
6 days ago
London, Greater London, United Kingdom Montcalm Collection Full timeAbout the RoleWe are seeking a seasoned Luxury Hospitality Leader to drive reservations excellence at Montcalm Collection, our esteemed luxury hotel brand. This is an exciting opportunity to join a dynamic team and shape the future of our reservations department.Salary: £55,000 - £65,000 per annum (dependent on experience)Job Description:The successful...
-
Luxury Reservations Consultant
1 week ago
London, Greater London, United Kingdom Dorchester Collection Full timePosition OverviewDorchester Collection is a leading hospitality company known for its exceptional service and luxurious experiences. As a Reservations Specialist, you will be part of our dedicated team responsible for delivering unforgettable stays to our discerning guests.Salary InformationThe estimated annual salary for this role is £27,000 plus...
-
Reservations Supervisor
4 days ago
London, Greater London, United Kingdom Frasers Hospitality Full timeFrasers Hospitality, a leading global hospitality brand, is seeking an exceptional Reservations Supervisor to join our UK Head Office team.About the RoleAs a key member of our reservations team, you will contribute to delivering outstanding customer service, implement effective reservation procedures, and supervise the team to ensure seamless operations. You...
-
Reservations Manager
4 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full timeReservations Supervisor OpportunityFrasers Hospitality, a leading global hospitality brand, is seeking a motivated Reservations Supervisor to join our team at our UK Head Office. As a key member of our reservations team, you will play a critical role in delivering exceptional customer service, implementing reservations procedures, and supervising the...
-
Reservations and Groups Supervisor
4 weeks ago
London, Greater London, United Kingdom Cycas Hospitality Full timeAbout the RoleThe Reservations and Groups Supervisor will be responsible for directing the activities of the Reservations Department and overseeing the planning of groups, transient reservations, and inventory management. This role will work closely with the central reservations and front office teams to convert transient reservations and drive group sales...
-
Frasers Hospitality Reservations Supervisor
4 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full timeReservations Supervisor OpportunityFrasers Hospitality, a global hospitality leader, is seeking a motivated Reservations Supervisor to join our team at our UK Head Office. As a key member of our reservations team, you will contribute to delivering exceptional customer service, implementing reservations procedures, and supervising the reservations team.Key...
-
Hospitality Professional
3 weeks ago
London, Greater London, United Kingdom Bulgari Hotel London Full timeAbout Bulgari Hotel London:We are a luxury hotel located in the heart of Knightsbridge, renowned for exceptional service and meticulous attention to detail. Our team delivers a world-class experience to each and every guest.Reservations Agent Role:As a key member of our team, you will be the first point of contact for guests, setting the tone for an...
-
Luxury Reservations Expert
3 weeks ago
London, Greater London, United Kingdom Haymarket Hotel Full timeAbout the RoleFirmdale Hotels is an international, award-winning group of luxury hotels and bars. As a Reservations Agent at Haymarket Hotel, you will play a crucial role in ensuring every guest receives a warm welcome and outstanding service.Key ResponsibilitiesHandle reservation inquiries with professionalism and efficiency.Provide detailed information...
-
Luxury Hotel Reservation Agent
2 days ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Limited Full timeAs a Luxury Hotel Reservation Agent at Mandarin Oriental Hyde Park, London, you will play a key role in managing reservations for three outlets.Your primary responsibilities will include:Managing reservations via phone or emailConfirming bookings through phone calls and emails 48 hours before the date of the bookingCommunicating all special requests and...
-
Hospitality Reservations Expert
2 days ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hyde Park, London seeks a skilled Hospitality Reservations Expert to manage reservations for three outlets.This role requires strong organizational skills and excellent communication abilities. The successful candidate will be responsible for:Confirming bookings through phone calls and emails 48 hours before the date of the...
-
Luxury Hotel Reservation Specialist
1 week ago
London, Greater London, United Kingdom Montcalm Collection Full timeAbout the RoleWe are seeking a skilled and detail-oriented Luxury Hotel Reservation Specialist to join our team at Montcalm Collection.As a key member of our reservations team, you will play a pivotal role in handling guest reservations with accuracy and efficiency, ensuring an exceptional experience for our guests from the moment of booking.This is an...
-
Reservations Manager
1 week ago
London, Greater London, United Kingdom Studio Paskin Full timeWe are seeking an experienced Reservations Manager to lead our group-wide reservations efforts.This full-time role is based at our Central Office in Camden and offers a unique opportunity to join a creative hospitality studio with a strong commitment to heartfelt hospitality.The ideal candidate will have at least 3 years of experience as a Reservations...
-
Reservations Team Leader
4 weeks ago
London, Greater London, United Kingdom The Other House Full timeAbout The Other HouseWe are a Residents Club in the heart of London that defies convention and sets new standards in hospitality. Our concept blends the comforts of home with the luxury of a hotel and the exclusivity of a private club, offering residents a dynamic fusion of living, leisure, and unparalleled service.Our Residents Club offers exquisitely...
-
Luxury Hospitality Specialist
6 days ago
London, Greater London, United Kingdom Bulgari Hotel London Full timeRole OverviewBulgari Hotel London is a luxurious hotel nestled in the heart of Knightsbridge, offering an exceptional blend of Italian elegance and British sophistication. As a Luxury Hospitality Specialist, you will be part of our dedicated team, delivering a world-class experience to every guest. Your primary responsibility will be ensuring seamless and...
-
Reservations Team Member
3 weeks ago
London, Greater London, United Kingdom Cycas Hospitality Full timeAt Cycas Hospitality, we are seeking a talented Reservations Agent to be part of our dynamic team. As a key member of our Front Office Team, you will be responsible for responding to communications from guests and travel agents, helping to process reservations, and ensuring seamless guest experiences.Main Responsibilities:Process reservations, cancellations,...
-
Reservation Management Specialist
4 days ago
London, Greater London, United Kingdom Frasers Hospitality Full timeFrasers Hospitality, a leading provider of luxury serviced apartments and hotel residences, is seeking a highly skilled Reservation Management Specialist to join our UK Head Office team.About the RoleIn this critical role, you will be responsible for managing the reservations process, ensuring seamless operations and delivering exceptional customer service....
-
Reservations Team Lead
4 days ago
London, Greater London, United Kingdom Organic Recruitment Ltd Full timeJob Title: Reservations Team LeadLocation: West London W2About the Role:We are seeking an experienced reservations manager to lead our reservations team at Organic Recruitment Ltd. As a key member of our hospitality team, you will be responsible for managing daily reservations across all our venues in London and the Cotswolds.Main Responsibilities:Daily...
-
Luxury Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Montcalm Collection Full timeAbout the RoleMontcalm Collection is seeking a skilled Cluster Reservations Manager to join our team. As a key member of our reservations department, you will be responsible for overseeing the day-to-day operations, ensuring smooth and efficient handling of all reservations inquiries and bookings.Key ResponsibilitiesOversee the day-to-day operations of the...