Soft Services Account Manager for High-Tech Facilities
4 days ago
We are seeking an experienced Soft Services Account Manager to support our facilities team at the Red Bull Technology Campus in Milton Keynes. This role will play a critical part in ensuring that all soft services provide the necessary support to the wider business.
Key Responsibilities:- Coordinate and support operational soft services, including porterage, security, waste management, catering, cleaning, and landscaping.
- Provide a first point of contact for any soft services-related tasks on site.
- Offer commercial support to the Soft Services Manager for cleaning, catering, and other relevant services, including tendering and contract negotiations.
- Ensure adherence to regulations related to responsible areas, including waste management, security, insurance inspections, and ISO14001 compliance.
In addition to these responsibilities, the successful candidate will work closely with other facilities and property departments to ensure that soft services accounts provide the required support. They will also support the Soft Services Manager in ensuring that key accounts can support the long-term operation of the campus as it evolves.
Requirements:- Operational experience in managing large, multi-serviced facilities.
- Strong knowledge of soft services, high-end commercial catering services, and biodiversity.
- Previous experience in high-technology manufacturing facilities and 5-star guest experience locations.
- Good financial numeracy and experience of setting and managing complex budgets.
The ideal candidate will have excellent communication skills, good stakeholder management, and dynamic thinking, with the determination to see projects through to completion. They will also possess excellent knowledge of tender and contract negotiation processes. The salary for this position is estimated to be around £45,000 - £60,000 per annum, depending on experience.
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