Store Manager Lead

3 weeks ago


Carlisle, Cumbria, United Kingdom Costa Coffee Full time
About Us

At Costa Coffee, we're passionate about delivering great experiences to our customers and communities. As a Store Manager Lead, you'll be part of a warm and genuine team that shares a love for coffee and a desire to succeed.

Job Overview

We're looking for an experienced Store Manager Lead to join our team in Carlisle, Cumbria. As a key member of our retail operations, you'll take the lead on shifts to support your colleagues in delivering unbeatable experiences.

Key Responsibilities
  • Take charge of shifts to ensure seamless service delivery
  • Maximise sales by making the most of people's talents
  • Train and accredit new Baristas to maintain high standards
  • Stay up-to-date with new recipes and ranges, sharing knowledge with the team
  • Drive high standards every time, from espresso quality to monthly scores
Requirements
  • A passion for coffee and people
  • Reliability to open and close stores safely and on time
  • Team leadership experience in a fast-paced environment
  • Desire to take shared responsibility
  • A love of turning knowledge into action to help the store succeed
  • Flexibility and a can-do attitude to tackle daily challenges
Benefits
  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa owned stores when not working
  • Cycle to Work Scheme for huge savings on bikes and accessories
  • Share Incentive Plan – become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions
  • Shoes for Crews – discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app

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