Customer Service Representative

7 hours ago

London, Greater London, United Kingdom Marks and Spencer Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Sales and Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and sales experiences that exceed our customers' expectations.

Key Responsibilities
  • Provide exceptional customer service and sales support to customers, ensuring a positive and engaging shopping experience.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Maintain a high level of product knowledge and stay up-to-date with new products and promotions.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.
What We Offer
  • A competitive hourly rate and opportunities for overtime.
  • A generous discount scheme, offering you and your family members a discount on M&S products.
  • A range of training and development opportunities to help you grow and succeed in your role.
  • A fun and supportive work environment, with a team that is passionate about delivering exceptional customer service.
Requirements
  • Excellent communication and interpersonal skills.
  • A positive and customer-focused attitude.
  • Ability to work flexibly, including weekends and bank holidays.
  • Basic math skills and accuracy when handling cash and operating a till.

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