Current jobs related to IT Operations Support Manager - Andover, Hampshire - Le Creuset
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IT Operations and Support Manager
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Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk Team Le Creuset is a company with a rich heritage and a passion for innovation. We are looking for an experienced IT Operations and Support Manager to join...
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IT Operations and Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLe Creuset is seeking an experienced IT Operations and Support Manager to join our team. As a key member of our IT Leadership Team, you will be responsible for providing effective IT Service Operations and leading the Service Desk Team.Key Responsibilities:Manage all aspects of IT Service Operations, including...
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IT Operations and Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLe Creuset is seeking an experienced IT Operations and Support Manager to join our team. As a key member of our IT Leadership Team, you will be responsible for providing effective IT Service Operations and leading the Service Desk Team.Key Responsibilities:Manage all aspects of IT Service Operations, including...
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IT Operations Support Manager
2 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamWe are seeking an experienced IT Operations Support Manager to join our team at Le Creuset. As a key member of our IT Leadership Team, you will be...
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IT Operations Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title:IT Operations and Support ManagerJob Summary:We are seeking an experienced IT Operations and Support Manager to join our team at Le Creuset. As a key member of our IT Leadership Team, you will be responsible for leading the Service Desk team and establishing strong IT Service Management practices across the region.Key Responsibilities:Manage all...
-
IT Operations Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title:IT Operations and Support ManagerJob Summary:We are seeking an experienced IT Operations and Support Manager to join our team at Le Creuset. As a key member of our IT Leadership Team, you will be responsible for leading the Service Desk team and establishing strong IT Service Management practices across the region.Key Responsibilities:Manage all...
-
IT Operations Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title:IT Operations and Support ManagerJob Summary:We are seeking an experienced IT Operations and Support Manager to join our team at Le Creuset. As a key member of our IT Leadership Team, you will be responsible for leading the Service Desk team and establishing strong IT Service Management practices across the region.Key Responsibilities:Manage all...
-
IT Operations Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title:IT Operations and Support ManagerJob Summary:We are seeking an experienced IT Operations and Support Manager to join our team at Le Creuset. As a key member of our IT Leadership Team, you will be responsible for leading the Service Desk team and establishing strong IT Service Management practices across the region.Key Responsibilities:Manage all...
-
IT Operations and Support Manager
4 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamAt Le Creuset, we are passionate about connecting every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. We...
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IT Operations and Support Manager
4 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamAt Le Creuset, we are passionate about connecting every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. We...
-
IT Operations Support Manager
1 week ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamAt Le Creuset, our French heart pulses through our international brand. With 100 years of heritage, we are future-focused as we push ourselves and each other...
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IT Operations and Support Manager
2 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamMain Purpose of the RoleYou will be responsible for providing effective IT Service Operations, and leading the Service Desk Team. This is a key role...
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IT Operations and Support Manager
2 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamMain Purpose of the RoleYou will be responsible for providing effective IT Service Operations, and leading the Service Desk Team. This is a key role...
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IT Operations and Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamMain Purpose of the RoleYou will be responsible for providing effective IT Service Operations, and leading the Service Desk Team. This is a key role...
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IT Operations and Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamMain Purpose of the RoleYou will be responsible for providing effective IT Service Operations, and leading the Service Desk Team. This is a key role...
-
IT Operations and Support Manager
1 week ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Europe & Africa regionReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamMain Purpose of the Role:You will be responsible for providing effective IT Service Operations, and leading the Service Desk Team. This is a key role within the IT Leadership Team and is responsible...
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IT Operations and Support Manager
4 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamAbout Le CreusetOur French heritage and international presence make us a unique and exciting place to work. With 100 years of history, we're committed to...
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IT Operations and Support Manager
4 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamAbout Le CreusetOur French heritage and international presence make us a unique and exciting place to work. With 100 years of history, we're committed to...
-
IT Operations and Support Manager
2 weeks ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamMain Purpose of the RoleYou will be responsible for providing effective IT Service Operations, and leading the Service Desk Team. This is a key role...
-
IT Operations and Support Manager
1 month ago
Andover, Hampshire, United Kingdom Le Creuset Full timeJob Title: IT Operations and Support ManagerLocation: Andover Head Office with travel to European locations as appropriateReporting To: Europe & Africa IT DirectorPeople Responsibility: IT Service Desk TeamAbout Le CreusetOur French heart pulses through our international brand. With 100 years of heritage, we are future-focused as we push ourselves and each...
IT Operations Support Manager
1 month ago
Le Creuset is seeking an experienced IT Operations Support Manager to join our team. As a key member of our IT Leadership Team, you will be responsible for providing effective IT Service Operations and leading the Service Desk Team.
Key Responsibilities:- Manage all aspects of IT Service Operations, interacting with business users, other departments within IT, and third-party vendors to provide appropriate service management solutions.
- Work with the Change and Service Desk teams to plan and manage the transition of new services and changes into live in a safe and sustainable way.
- Lead service transition, ensuring Le Creuset standards are met before acceptance.
- Manage Incident management lifecycle within the Service Desk, servicing L1/L2 incidents where appropriate, and liaising with support partners to manage incident response and SLAs.
- Perform periodic performance appraisals for team members in line with local requirements.
- 10+ years of experience in IT Service Operations Management.
- ~ 5 years of team management responsibility.
- ~ Requires deep knowledge of Service Management standards including ITIL.
- ~ Bachelor's degree or equivalent in relevant technical discipline.
- Good professional level of English, additional European languages would be an asset.
Le Creuset is a dynamic and innovative company that values its employees. We offer a competitive salary, excellent benefits, and opportunities for professional growth and development.
This position may require travel within the Europe & Africa region, so a full UK driving licence and valid Passport are essential.
