Enterprise IT Support Specialist

3 weeks ago


Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time
Job Description

We are seeking an experienced Enterprise IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing high-level technical support and maintenance for our group systems and infrastructure.

Responsibilities
  • Deliver systems and requirements in-line with the IS strategy and key strategic objectives.
  • Assist in the training of department members, end users, and new employees.
  • Develop and update documents pertaining to system or software procedures, requirements, and changes.
  • Maintain and troubleshoot hardware and software issues, ensuring efficient resolution and minimal downtime.
  • Collaborate with the IS department and key end-users on requirement and needs analysis, system design, and implementation.

Our ideal candidate will have a proven background in 2nd/3rd line support, excellent technical knowledge, and experience supporting Windows Operating Systems and Microsoft Office Software.

Salary: £40,000 - £55,000 per annum, depending on experience.



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