Accountancy Client Services Director

4 weeks ago


Manchester, United Kingdom Airswift Full time
About Us
Airswift is the leading workforce solutions provider to the STEM industries. Our team of over 900 employees across 37 countries supports over 8,000 contractors globally. We provide exceptional services to professionals seeking jobs with top firms in technology, construction, and engineering sectors.

Role Description
The Client Service Manager will oversee client relationships, expand Airswift's client base, and diversify service offerings. Responsibilities include meeting sales targets, supporting contractors, driving client retention, and utilizing the Candidate Management System. Estimated annual salary: $120,000 - $150,000.

  • Manage assigned clients and maintain a strong presence in the market.
  • Foster trusted advisor relationships with key stakeholders and line managers.
  • Develop and maintain a database of qualified candidates for client assignments.
  • Collaborate with the Delivery Centre to ensure seamless project delivery.
  • Monitor sales performance and adhere to regulatory requirements.
  • Support contractors throughout their assignment.
  • Ensure effective use of the Candidate Management System.


Required Skills and Qualifications
  • Strong interpersonal, communication, organization, and time management skills.
  • Proven experience in account management and customer service.
  • Ability to network at a senior level and lead strategic projects.
  • Excellent Microsoft skills, particularly Word & Excel.


Benefits
  • Attractive monthly base salary + competitive commission/performance bonus.
  • Genuine career progression opportunities, either locally or globally.
  • World-class training programs and development opportunities.
  • Team-driven environment with a focus on work-life balance.


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