Sales Associate

4 days ago


Hereford, Herefordshire, United Kingdom Pavers Shoes Full time

Pavers Shoes is a growing, profitable business with family values and green credentials. We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued.

As a Sales Associate - Customer Service Specialist, you will help us deliver consistently high levels of service to our customers. You will advise on shoe care, handbags, and accessories to compliment a customer's needs, offering genuine, honest, and knowledgeable advice on all products.

Previous experience as a Sales Assistant or in a Customer Care environment is desirable, but we will give you full training and support to ensure you succeed in your role. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work.

This part-time position is available in the Hereford Garden Centre store. You'll need good availability as the role will include a mixture of weekend and weekday working.

Key Responsibilities:
  • Deliver exceptional customer service
  • Advise customers on shoe care and accessories to complement their needs, achieving daily KPIs in the process
  • Maintain a friendly, engaging, and positive attitude
  • Support the maintenance of store standards, product placements, and stockroom
Requirements:
  • Good communication skills
  • A 'can do' attitude and passion for great customer service
  • Ability to work in a fast-paced environment
  • Flexibility to work varying shifts including weekends
What We Offer:
  • Generous Staff Discount scheme
  • Holiday Entitlement which increases with service
  • Company Contribution Pension
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy: providing career pathways to support colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs
  • Access to wellbeing and financial support through RetailTRUST

The estimated salary for this position is £11.70 per hour (21+ years), increasing to £12.05 per hour once the required retail induction PaSS stages are completed. Additional benefits include access to the company's pension scheme, holiday entitlement, and staff discount scheme.


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