Sales and Service Excellence Role

6 days ago


East Peckham, Kent, United Kingdom Landmark Information Full time

About the Opportunity

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We are seeking a highly motivated and skilled Customer Service & Sales Advisor to join our Sales Team. As a hybrid sales and service role, you will be responsible for driving growth and retention through exceptional service delivery, ongoing customer relationship management, and effective consultative sales techniques.

Your primary goal will be to provide top-notch support to our customers throughout the entire project lifecycle, ensuring timely and efficient delivery of services. You will work closely with our Concierge and Sales Teams to achieve this objective, leveraging your excellent communication and interpersonal skills to build strong relationships with our customers.

Key responsibilities include:

  • Providing exceptional customer support through various channels, including email, phone, and face-to-face meetings
  • Developing and maintaining a deep understanding of our customers' needs and preferences
  • Identifying and converting leads and opportunities to drive business growth
  • Maintaining accurate records of customer interactions and project progress
  • Collaborating with internal teams to enhance our processes and services

To succeed in this role, you must be a customer-focused professional with a passion for delivering exceptional results. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.


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